
ESRS S3
Affected Communities
We have limited direct impact on surrounding communities, but our upstream supply chain presents the most significant risks – particularly where factory operations affect local access to clean water and sanitation or where human rights defenders (HRDs) face retaliation. These issues form our core material impacts and guide our focus on strengthening supplier practices, community reporting channels, and timely remediation.
Key metrics and actions
Our 2025 actions focused on safeguarding affected communities by strengthening water and sanitation protections, ensuring effective community grievance reporting, and taking decisive action to uphold the rights and safety of human rights defenders.
Community access to water and sanitation
In 2025, in response to concerns raised in Indonesia, we required implicated Tier 1 suppliers to clean up residual waste that had been dumped improperly, strengthen oversight of waste vendors, and align disposal practices with environmental authorities. We also continued to follow up on a community complaint from 2024 related to
localized flooding caused by a Tier 2 facility. All preventive remediation measures at this facility have now been fully completed.
Supporting the freedoms of human rights defenders
We continued to monitor potential HRD-related risks through our third-party complaints mechanism and to engage with stakeholders, where relevant. In 2025, we did not record any HRD rights violations that required our direct action.