Workers in the Value Chain
We recognize the importance of operating responsibly along the entire value chain by safeguarding the rights of the workers who manufacture our products, and by applying our influence to affect change wherever we cause or contribute to human rights impacts, or where human rights issues are linked to our business activities.
Impacts, risks and opportunities
Impacts
- Workplace accidents or work-related health and safety hazards due to thenature of the work, such as use of machinery or handling chemicals, can negatively impact workers
- We recognize that vulnerable groups – such as migrant workers, indigenouspeoples and female workers – are exposed to additional risks
- We advance positive impacts through responsible sourcing practices, increasing gender equality, and providing fair compensation to workers in our supply chain
Risks
- At the raw material level of the value chain, there are potential risks of forced labor and child labor
Targets
We have set specific social targets to be achieved by 2025, which aim to reduce negative material impacts and risks and advance positive impacts and opportunities for workers in our value chain.
Social impact (S-KPI)
Gender equality and equal pay for equal work
We have focused our actions on capacity building so suppliers can improve wage management systems that ensures equal pay for equal work.
Human Rights and Environmental Due Diligence (HREDD)
In 2024, we matured the internal risk management of non-trade goods and services suppliers – both upstream and downstream.
Key metrics & actions
The program activities and actions we have taken in 2024 have generated positive outcomes for workers in our supply chain, with measurable impacts.
Worker Voice (WOVO) grievances
35,700 human and labor rights complaints were shared by workers through the WOVO platformWorker Voice (WOVO) grievances
99% of these complaints were successfully closed by the end of 2024Women leadership program
1,600 Female supervisors from 76 factories in 6 participating countries (Vietnam, Indonesia, India, Myanmar, China and Cambodia) joined this programGender equality program
46,000 Workers participated in the Gender Equality worker survey in 2024Policies
We have adopted multiple policies, guidelines and standard operating procedures that anchor our approach to workers in the value chain in the management of our business. An overview of these policies can be found in the topical standard of S2.